TM
Thandeka M
1 reviews | Active since Nov 2016
22 Jul 2022, 13:59
Unauthorized transaction
I am having endless problems with Capitec in May I had problems now an unauthorized transaction went of when I went to the branch I'm told it's online shopping. I don't do online shopping and when I checked my back statement today was the 3rd time they have ran a transaction. What kind of a Bank that gets *****ed easily that mean our accounts are being hacked in aware. I am told that this query will take up to 30 days plus be charged R80.00. I want my funds in my account today.
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Capitec Bank's replyOfficial
22 Jul 2022, 15:36Good day Thandeka
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply22 Jul 2022, 15:36
Official
Good day Thandeka
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank