TN
Thabisile N
1 reviews | Active since Dec 2016
16 Jan 2020, 08:01
Unauthorized transaction
This morning i woke up to a purchase transaction notification. I have never authorized this purchase and have never even been to the place where this purchase took place. The transaction was made on the 29 December 2019 at Engen Midway Mews Johannesburg. I have never been there. That day i only swiped my card once at Shell Garage Dhlamini in Soweto. someone contact me urgently to assist.
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Replies (2)
Capitec Bank's replyOfficial
16 Jan 2020, 10:01I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply16 Jan 2020, 10:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
16 Jan 2020, 16:26Hi Thabisile Ngcobo
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank
Capitec Bank's reply16 Jan 2020, 16:26
Official
Hi Thabisile Ngcobo
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank