MN
Mesuli N
1 reviews | Active since Aug 2011
26 Aug 2020, 12:06
Unauthorized "Set-Off"
I am very unhappy with an unauthorized "Set-Off" that was deducted from my account. I thought I should write about this as I think it's inappropriate for them to do such and was left wondering how many people is such an act being done to.
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Replies (2)
Capitec Bank's replyOfficial
26 Aug 2020, 12:33I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply26 Aug 2020, 12:33
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
MN
Mesuli N's updateReviewer Update
26 Aug 2020, 13:19Thank you for the response. I'm looking forward to rectification of this activity through your assistance.
MN
Mesuli N's update26 Aug 2020, 13:19
Reviewer Update
Thank you for the response. I'm looking forward to rectification of this activity through your assistance.