UNAUTHORIZED LOAN APPROVED BY CAPITEC ON MY NAME

I will start by saying i have been *****ed by Capitec Bank , a loan was taking out and approved by Capitec to someone who has summitted all details on my behalf trying to be me , loan has been approved to this unknown person who has collected R100k from capitec as an approved loan. Capitec has no call recording confirming that i have agreed to take out this loan and now i am been held liable by Capitec to pay back this loan , i just want to make this clear that i will not pay a cent to Capitec for this loan. To date every time i call capitec for their investigators to assist i get no help a keep getting transferred to different people who is unable to help me , than i get told i must go into a branch which i do not get a time to as i work 6 days a week. The loan apparently has been approved telephonically with someone they don't even know i want record of these calls and who is the consultant who processed this loan on my name to someone else this is surely *****. I am in desperate need of help as this is effecting my credit i really need this matter to be investigated further as i am getting no assistance i BEG YOU HELLO PETER PLEASE GET THIS PUBLISHED I REPEATE THAT I WILL NOT PAY A CENT BACK TO CAPITEC for this kind of ***** on my name.