YT
Yandisa T
1 reviews | Active since Aug 2020
18 Aug 2020, 12:47
Unauthorized deduction
Money was deducted from my account and I consulted Capitec and they did an investigation and told me that the company will refund me, if they refund me I must send the email to the company but I don't know the company. (Capitec: Purchase -R487.86 from SAVINGS ACCOUNT; Ref FASHIOFEE.COM *** GB; 30-Jul. Info ***)
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Replies (2)
Capitec Bank's replyOfficial
18 Aug 2020, 14:59I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply18 Aug 2020, 14:59
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
20 Aug 2020, 07:46Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply20 Aug 2020, 07:46
Official
Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank