HM
Hlengiwe M

1 reviews | Active since Aug 2019

02 Aug 2019, 08:30

Unauthorized debt order

Morning.. I bank with capetic and the is an unauthorized debt order of R449,00 on my account which I have no knowledge of and when I searched the company it could be ********** because it also happened to another client in 2017 same company same bank.. I would like for the debt order to be paid back to me I sent capetic customer service an email and they haven't responded

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 Aug 2019, 13:39
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention. 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank