JA
Johnorr A

1 reviews | Active since Oct 2018

15 Oct 2018, 15:32

Unauthorized debits from **** companies

Ive been with Capitec since their inception in SA and have had no complaints till now. Today an amount of R99 was taken out of my account, which i reversed. It seems to be a someone taking amounts under R100 so that one does not receive notifications. Angel and Shaleen both gave me information for the people involved and the landline number which is ********** 005 which dont exist and also a cellphone number ********** 844 which belongs to a female who has no knowledge of any companies linked to number. What I gathered from the chat with consultants is that your bank does not verify information that it gets. So with that said I am going to create a **** company and source banking information to create my own company and debit accounts since its that easy. Watch me

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Replies (2)
Capitec Bank
Capitec Bank's reply16 Oct 2018, 08:17
Official
I acknowledge your posting, and have referred it to Wendy Mbelakane for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply17 Oct 2018, 10:28
Official
Good day Mr Appies As discussed via the telephone, I trust that your issue is now resolved.Wendy MbelekaneComplaint ManagementCapitec Bank