KP
Kgomotso P
1 reviews | Active since Apr 2013
04 Jun 2018, 15:07
Unauthorized Debits !!!!!
I'm really disappointed with Capitec . I have been with them since 2012 and was very satisfied with them until this year . Since the beginning of the year I have been a victim to unauthorized debits . I have blocked them but still every month these ******* keep on increasing and the amount that is being debited is also increasing . I cant keep on paying R40.35 to reverse these payments it is getting too expensive I am now loosing money due to their negligence . Please find a way to control and stop this before I close my account and move elsewhere !!!!!!!
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Replies (2)
Capitec Bank's replyOfficial
05 Jun 2018, 09:51I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply05 Jun 2018, 09:51
Official
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
11 Jun 2018, 13:21Good day Miss Phalatse
As discussed via telephone, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply11 Jun 2018, 13:21
Official
Good day Miss Phalatse
As discussed via telephone, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
Best regards,