NS
Nomvelo S

1 reviews | Active since Oct 2014

14 Dec 2021, 12:52

unauthorized debit orders

I am beyond the word ****ED off, Capitec bank *****s and feels the need to take peoples money without their consent, just because its December some start ass system decided its best they debit my account on the 14th with no agreement or consent from me prior to my pay day, then CAPITEC advised me that my company stated they would pay us on the 14th. Lets assume that is the case smart *****, has there been a deposit from my company of my salary NO, so they decide to debit from my existing funds making sure that I am left with nothing, once disputed i was told i need a letter from HR stating the pay of salary payment, how the **** is that your business, have i missed a debit order date? am I in arrears? next thing i will be charged for that reversal and it will show as a ****EN negative credit against my credit score as if i am unable to afford my accounts/ debts.

NO WONDER CAPITEC CLIENTS PARADE NAKED IN YOUR BANKS YOU NEED TO STOP THIS BULL **** NONSENSE OF TAKING PEOPLES MONEY.

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Replies (2)
Capitec Bank
Capitec Bank's reply14 Dec 2021, 13:02
Official
Good day Nomvelo

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply21 Feb 2022, 10:27
Official
Hi Nomvelo

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank