DM
Dumisani M
1 reviews | Active since Oct 2012
07 Mar 2018, 19:20
Unauthorized Debit Orders
I reversed 3 X unauthorized debit order from SINGHS CC SB56 ********** 25 ********** 478 , Capitec Bank charged me R15 per debit order dispute. Why do I pay for reversing a debit order I did not authorized? What gave Capitec Bank an authority to allow these ****** to deduct my money? I want all my money back from Capitec.
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Replies (2)
Capitec Bank's replyOfficial
08 Mar 2018, 08:51I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply08 Mar 2018, 08:51
Official
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
20 Mar 2018, 11:02Good day Mr Maeko
As per communication sent via email, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply20 Mar 2018, 11:02
Official
Good day Mr Maeko
As per communication sent via email, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
Best regards,