unauthorized debit orders
On the 31/08/2017 I had unauthorized debit orders going off my account which I disputed using the app. Today 02/09/2017 went to apply for loan as I'm stranded for cash. My loan gets declined by the manager because of those R98 I never authorized. I feel it's unfair cause the bank itself doesn't protect its customers from these **********. Capitec should put a system to protect its customers from such...
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
02 Oct 2017, 15:26I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply02 Oct 2017, 15:26
Official
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,