MT
Mashudu T

1 reviews | Active since Aug 2016

25 Aug 2017, 09:52

Unauthorized debit orders

Every months i reverse debit orders that i did not authorize, maybe twice of thrice a month. is capitec doing anything to protect us from this *******, because from where i'm sitting capitec just enjoy the fact that they charge be a fee for reversing them.

i am so sick of it, and right now i think maybe some bank protect their clients better.

0
Replies (2)
Capitec Bank
Capitec Bank's reply25 Aug 2017, 11:01
Official

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,

MT
Mashudu T's update01 Sept 2017, 11:46
Reviewer Update
I am still waiting for that email which was promised.