SM
Sindiswa M

1 reviews | Active since Nov 2021

17 Nov 2021, 09:40

Unauthorized Debit orders

Honestly what is happening with this Capitec unauthorized debit orders? My card has been debited by Apple when I do not even own an apple gadget. I've been trying to call the call Center but there I've been kept on hold.

Like I'm Honestly tired this has been happening for months now

0
Replies (2)
Capitec Bank
Capitec Bank's reply17 Nov 2021, 09:47
Official
Good day  Sindiswa 

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply17 Feb 2022, 21:40
Official
Hi Sindiswa 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank