1 reviews | Active since May 2017

09 Jan 2021, 18:08

Unauthorized debit ORDER plus COVID

I disputed a debit order on not authorized to debit and capitec allowed it to go through again this month except now it's over R800 and they won't allow me to do it on the app. I have to risk my life going to a busy mall filled with people amidst COVID to stop an unauthorized debit order I already said isn't authorized.

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Jan 2021, 08:32
Official
 Good day Kay-Lee Smith

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank