LB
Lisa B

1 reviews | Active since Jun 2019

17 Dec 2024, 08:16

Unauthorized Debit Order, no assistance

Unauthorized Debit Order off account. I'm overseas, liasing via WhatsApp. Told I need to contact the company as they can't help. Surely they authorized it, they can cancel it? Very disappointing service

0
Replies (1)
Capitec Bank
Capitec Bank's reply17 Dec 2024, 09:05
Official
Good day Lisa, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.