NM
Nomsa M

1 reviews | Active since Nov 2011

25 Mar 2023, 22:56

Unauthorized debit order charge

Capitec is a disgrace in one or more areas, I already blocked my card and do not intend using them again, right now they are charging me for a debot order I did not even authorize I don't even know about raised by cell c. I never even received a request to authorize such a debit lasty this does not even show on my debit orders for me to stop it. Capitec better reverse this charge as I am not going to be ****med by you and your partners cell c

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Mar 2023, 06:09
Official
Good day Nomsa

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Best regards,