DS
Dinah S
1 reviews | Active since Aug 2010
27 May 2020, 10:13
Unauthorized debit order
Why would you double debit my account? I need answers now ....I'm so annoyed right now! My other debit orders will not go through did you even consider that????? YOU ARE MESSING UP MY CREDIT RECORD!
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Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
27 May 2020, 10:43I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply27 May 2020, 10:43
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
DS
Dinah S's updateReviewer Update
27 May 2020, 11:04Within 5 working days? is this a standard auto-reply to all complaints? You must be joking I NEED THAT MONEY BACK INTO MY ACCOUNT NOW TO CATER FOR OTHER DEBIT ORDERS.....
DS
Dinah S's update27 May 2020, 11:04
Reviewer Update
Within 5 working days? is this a standard auto-reply to all complaints? You must be joking I NEED THAT MONEY BACK INTO MY ACCOUNT NOW TO CATER FOR OTHER DEBIT ORDERS.....