BM
Bontle M
1 reviews | Active since Jul 2014
14 Dec 2018, 12:55
Unauthorized debit order
I don't understand why my debit order is going off on the 14th of December when the agreement is for them to debit on the last day of the month. I only get paid on the 28th of December but you are already debiting me 17 days early without me agreeing to it. I want you to please reverse my money!
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Replies (2)
Capitec Bank's replyOfficial
14 Dec 2018, 14:52I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply14 Dec 2018, 14:52
Official
I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
BM
Bontle M's updateReviewer Update
14 Dec 2018, 17:325 days?? That is unacceptable!
BM
Bontle M's update14 Dec 2018, 17:32
Reviewer Update
5 days?? That is unacceptable!