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Nanda N
1 reviews | Active since Nov 2018
31 Oct 2019, 18:35
Unauthorized debit order
I am so annoyed with capitec bank's 24 hour helpline. Been on the line for more than 20 minutes without getting transferred to a consultant, this after having an unauthorized debit order of R449 from my account
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Capitec Bank's replyOfficial
01 Nov 2019, 11:26I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply01 Nov 2019, 11:26
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank