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morwane M

1 reviews | Active since Sept 2016

01 Sept 2016, 07:43

unauthorized debit order

<p>LFSA debited my account twice yesterday and this is unfair,ive been using capitec for a long time is this a sign that i must change my bank account?how can someone debit my account without my authorisation ,im very disappointed and i want my money back asap , i rather get more charges from FNB than low charges with unauthorised debit orders.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Sept 2016, 08:22
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,