AL
Adolph L
1 reviews | Active since Jun 2016
26 Jan 2022, 12:46
Unauthorized debit order
I have an account with capitec bank since December I've had a debit order from 1st health its R95 and it doesn't report I noticed it on my statement and tried to reverse it it always get unable to process your request and we will have it resolved from the 15th December until now its still the same it even debited again this month. Capitec also takes the fee on top of that n I never authorized this or gave mandate
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Replies (2)
Capitec Bank's replyOfficial
26 Jan 2022, 14:44Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply26 Jan 2022, 14:44
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's replyOfficial
03 Mar 2022, 08:20Hi Adolph
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply03 Mar 2022, 08:20
Official
Hi Adolph
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank