Unauthorized Debit order

Item: Capitec Bank
Rating: 1
Author: Nomhle M

I am so dissapointed in Capitec Bank. I have been using this bank for so long and I'm beginning to think of changing to another bank!!! Why did you guys authorize a debit order which I never authorized? This is the second time and now I think I'm done with y'all, completely done.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

16 Nov 2021, 08:19

Good day Nomhle

Thank you for letting us know of your concern, and for your patience while we explore this matter.

We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply16 Nov 2021, 08:19

Official

Capitec Bank's replyOfficial

17 Feb 2022, 21:23

Hi Nomhle

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply17 Feb 2022, 21:23

Official