LM
Lifa M

1 reviews | Active since Mar 2019

29 Mar 2019, 21:37

Unauthorized debit n***

I don't understand what the hell this unitedcon is, I get a notification sms saying money has went off my account, I never authorise this payment, I don't even know what the hell this is, I thought I using a bank that will protect me from ******** but this is all nonsense, please contact me and get this thing resolved, call me on ********** 244, and I will also switch to a better bank damn I. Contact me urgently.

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Replies (2)
Capitec Bank
Capitec Bank's reply01 Apr 2019, 14:41
Official
Good day 

I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards 
Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply08 Apr 2019, 09:24
Official
Good day Mr Mathenjwa

As discussed via the telephone, I trust that your issue is now resolved.

Wendy MbelekaneComplaint ManagementCapitec Bank