CS
Cecil S

1 reviews | Active since Jan 2018

16 Sept 2020, 19:42

Unauthorized debit check

So capitec bank authorize a debit check on my account without my permission? How do you guys do that? That's ***** my money is not safe there then. I've never seen this kind of incompetence in my life, like how does Capitec do that to us a s consumers? I want my money back with no additional charges it's not my problem that you ***********

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Replies (2)
Capitec Bank
Capitec Bank's reply17 Sept 2020, 09:04
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply25 Sept 2020, 15:52
Official
Dear Sibuyi We are unable to get hold of you and we have closed your matter due to no contact. Kindly contact us or visit any Capitec bank branch for further assistance. Kind regardsComplaint ManagementCapitec Bank 

Best regards,