Unauthorized debit by Capitec

I despute the below unauthorized debit order that was made on my account without my approval, I see a lot of Capitec clients complaining about this ********** debit orders and now I'm also a victim, people just commit ***** and you allow them without checking with your clients first, how could you? Please Investigate, I want my money back immediately. Capitec: Debit Order -R99.00 from SAVINGS ACCOUNT; Ref HOTSPOTTERMS-***2-2 210123NAEDO DR 2; Avail R. 23 Jan. Info ***