DS
Daniel S

1 reviews | Active since Sept 2011

22 Nov 2016, 10:27

Unauthorized debit

<p>Capitec decided to debit my account on the 19th November 2016 when they know that I only get payed on the 20th! The debit didnt go through and I now have dishonouring fees and bad credit scoring!!! It is not the first time they did this, I am so tired of their Ninja tactics!! </p> <p> 2 things I need from Capitec:</p> <p>1. Pay the dishonour fee</p> <p>2. Write a letter to my bank ABSA stating that I did not dishonour their debit, it is them that did not stick to the agreement!!!</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Nov 2016, 11:11
Official

I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,