KM
Kenneth M

1 reviews | Active since Jan 2026

26 Jan 2026, 06:33

Unauthorized debit

Unauthorized debit order going off and being charged none stop without my knowledge. Other banks put a stop if they see debit orders going off none stop but being charges 30 fees a day while it's *****

0
Replies (4)
Capitec Bank
Capitec Bank's reply26 Jan 2026, 06:50
Official
Hello, you are through to Luvo, Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank
Capitec Bank's reply26 Jan 2026, 06:53
Official
I'm so sorry to hear to hear about this Kenneth, it possible to share the screenshot of the transaction in question please.
Capitec Bank
Capitec Bank's reply26 Jan 2026, 07:54
Official
It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank
Capitec Bank's reply26 Jan 2026, 08:09
Official
Please be informed I will be closing our conversation due to no response. It has been a pleasure assisting you today. Thank you for contacting Capitec Bank. Feel free to contact us again should you need further assistance. Have a wonderful day further.