MT
Mafeane T

1 reviews | Active since Jul 2022

10 Jun 2024, 18:03

UNAUTHORIZED CREDIT CHECKS/INQUIRIES ON MY NAME

For the past 6 months capitec bank have been running credit checks in my name without my permission, so far you guys ran X3 credit checks i never authorized any of those, after running such a check you then call me telling me about the loan offers and i keep telling you guys, if i want a loan i know how and where to contact you guys, my credit score is being affected day in day out because of these unauthorized credit checks you guys perform, i have been sending email attaching my credit report for you to remove those inquiries from my profile with no reply, i wonder if you guys know how you are ruining my life wit these unauthorized credit checks, its not on guys.

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Jun 2024, 20:18
Official
Good day Mafeane Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.