1 reviews | Active since Jul 2025
Unauthorized Change to Address Details in Capitec Account
Dear Capitec Team, I am writing to raise a serious concern regarding an unauthorized change to my residential address in your banking system. - In my bank statement dated November 2024, my address is listed in Gauteng. - However, in the statement dated 13 July 2025, it reflects my current address in Cape Town — a change I did not initiate or authorize. - Capitec representatives Monique and Mpumi confirmed that there is no recorded request or update from my side, nor any indication of a system-generated change. This raises a red flag, especially given that I am currently involved in a legal matter with an individual who has been ********ly stalking me. I strongly suspect that someone with internal access may have manipulated my data, and transaction details may have been leaked and discussed without my consent.
