RM
Renneth M
1 reviews | Active since Nov 2017
14 Nov 2017, 09:12
Unauthorised Transactions
It was the worst thing to happen someone withdraw money from my account while I had the card with me in different place I called immediately to report they said they will investigate the matter but nothing I called in to get feedback they always said they still investigating after 20days they said they can't refund the money back with a valid reason m closing my account with them.
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Replies (3)RM
Renneth M's updateReviewer Update
14 Nov 2017, 09:16Spelling error they said they can't refund without a vaild reason m so angry it was a lot of money
RM
Renneth M's update14 Nov 2017, 09:16
Reviewer Update
Spelling error they said they can't refund without a vaild reason m so angry it was a lot of money
Capitec Bank's replyOfficial
20 Nov 2017, 14:59I acknowledge your posting, and have referred it to Cornelius Maeane for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply20 Nov 2017, 14:59
Official
I acknowledge your posting, and have referred it to Cornelius Maeane for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
21 Nov 2017, 07:57Good day Ms Mnisi
I have attempted to contact you, to no avail.
Please note that feedback has been sent to your personal email for ease of reference.
Kind regards
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply21 Nov 2017, 07:57
Official
Good day Ms Mnisi
I have attempted to contact you, to no avail.
Please note that feedback has been sent to your personal email for ease of reference.
Kind regards
Complaint Management
Capitec Bank
Best regards,