KP
Karabo P

1 reviews | Active since Nov 2019

29 Mar 2021, 11:04

Unauthorised transaction

An unauthorised transaction went off on my account. If I call your call centre, I will be told to pay for it so it can be reversed, like it’s my fault that Capitec allows this to happen without my authorisation from the app

0
Replies (1)
Capitec Bank
Capitec Bank's reply29 Mar 2021, 13:45
Official
Good day Karabo 

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 

Capitec Bank