RT
Ruby T
1 reviews | Active since Apr 2020
24 Apr 2020, 22:10
Unauthorised set off app****.
Capitec app**** a set off on one of my accounts without my consent and transferred money from one of my accounts and this during the lockdown, after I have contacted them many times to arrange a payment plan when the "No work, no pay" motion kicked in, yet no response as yet. I am disappointed with the service and will be taking the matter further if my money does not reflect in my account asap.
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Capitec Bank's replyOfficial
27 Apr 2020, 09:32I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply27 Apr 2020, 09:32
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,