QP
Qhamisa P
1 reviews | Active since Aug 2023
02 Aug 2023, 10:30
Unauthorised set-off app**** to my account
I woke up to a message that a set-off app**** was app**** to my account by Capitec. I am so confused as I never had a negative balance. What the hell is this? I don’t even know the account they credited my money to. I am so lost. Why was I not called first and they explain this to me before taking money from my account.
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Replies (2)
Capitec Bank's replyOfficial
02 Aug 2023, 10:33Good day Qhamisa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Aug 2023, 10:33
Official
Good day Qhamisa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
QP
Qhamisa P's updateReviewer Update
02 Aug 2023, 11:53I will be waiting for the call.
QP
Qhamisa P's update02 Aug 2023, 11:53
Reviewer Update
I will be waiting for the call.