MX
Monwabisi X

1 reviews | Active since Mar 2024

23 May 2024, 18:34

unauthorised payment

Again an unauthorised payment went through on my capitec account, worse part it is Mr. D that I do not even have on my phone. Please capitec reimburse me on my money. Until you learn that every online purchase should be authorised before money can leave an account. Standard Bank is doing it why are you not taking us seriously about our 2cents ?

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 May 2024, 20:10
Official
Good day Monwabisi Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank