DS
Daniel S
1 reviews | Active since Sept 2011
18 Dec 2015, 09:21
Unauthorised early debits
Capitec tried to debit my account before our agreed date of 20th of every month! I received a dishonoured debit from my bank on the 15th!! I now have a dishonoured fee and am not going to pay it. Capitec must stick to our agreement of 20th of every month!! Please sort it out, you are fiddling with my credit score!
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Capitec Bank's replyOfficial
18 Dec 2015, 12:20Hello dsdboeng747,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply18 Dec 2015, 12:20
Official
Hello dsdboeng747,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank