1 reviews | Active since Mar 2013
Unauthorised Dedbit order
In October I had 2 unauthorised debit orders and again in november. I reported this to the call centre agent she told me the is nothing capitec can do, I didnt authorise those debt orders, Capitec should investigate who is acccesing myh account from inside. Am taking my b usiness to another bank.
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Jacqueline Radyn will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Jacqueline Radyn will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,