pM
pamela M

1 reviews | Active since Jul 2015

30 Jun 2023, 04:20

Unauthorised debits

Really disappointed at how the bank benefits from these unauthorised debit orders. We pay for a debit that the bank doesn't notify us and when we dispute the bank still charges us. Capitec needs to do better,we trust them with our money! Why can't the bank send a text to authorise the debit, seems like they in cohoots with these ****mers because they benefit hence they do not care

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 Jun 2023, 09:41
Official
Good day Pamela

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank