CL
Carey L

1 reviews | Active since Oct 2013

01 Dec 2017, 13:59

Unauthorised Debits

Whys is Capitec allowing ************ to access our accounts and take money from them without our consent??????? I had two debit order's from Taylin and Luvmore this morning of R190.00 which i did not authorise. On top of that your organisation charges for a reversal of a debit order that I did not authorise. This is nonsense!!!!!!!!!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Dec 2017, 15:35
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,