MM
Mandy M

1 reviews | Active since Jul 2013

28 Aug 2015, 15:37

Unauthorised Debits

I noticed unauthorised debits from Digicash & Riskfin on my bank account...Some from March & I go to Capitec Bank today. I asked them to reverse the debits & they claim that they can only reverse the debits from 40 days back & block the reference but if they use a different reference number then these ******* will have access to my money again.<br> <br> Worst of all is that I cannot get notifications for debits under R100 which is the reason why it took me months to pick up that these ******* were *****ing money from my bank account.<br> <br> This is ridiculous. Clearly anyone can take money from my account & get away with it. <br> <br> I will definitely be closing my bank account with you guys. This is ridiculous.

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Aug 2015, 16:00
Official
Hello Manda1989,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Sbu and we trust that your future association with Capitec Bank will be long and pleasant.

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Capitec Bank