FS
Fiso S

1 reviews | Active since Mar 2022

29 Jul 2022, 06:59

Unauthorised debit orders

I am so disappointed that once again Capitec is allowing unauthorised debits to go off my account. DMC loaded a debi check on my account which I cancelled and NEVER accepted and now they keep debiting my account. Last month I was able to dispute the debit order on my banking app but now I'm unable to do so. Your consultants are not even willing to assist on this matter, I need my money back as in yesterday please!!!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply29 Jul 2022, 07:16
Official
Good day Fiso

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank