BM
Barbra M

1 reviews | Active since Dec 2018

22 Dec 2018, 07:47

Unauthorised debit orders

On the 13 /2/18 a company called United could, ********ly debited my account and an mount of R190, R90; R90 when I went to Capitec Bank they reversed the debit orders but charging me R90 per reversal. This morning I wake up with another unauthorised debit order of R90 again, this time from Arcadezone. What kind of a bank is this? That continues to make money at the expense of their clients hard earned money? Because every time one reverses an unauthorised d/of they charge you R40. 00. When will they start protecting us? Or are they in cahoots with these **********? Is this your way of making more money? By charging us for every reversal that's ******** . I want to be refunded for every cent they have deducted due to these unauthorised d/o. I urge people to leave Capitec bank. They are useless

0
Replies (2)
Capitec Bank
Capitec Bank's reply24 Dec 2018, 09:19
Official
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management 
Capitec Bank 

Best regards,

BM
Barbra M's update06 Mar 2019, 15:13
Reviewer Update
Capitec has indeed responded and they helped me trace the company that debited me ********ly. Thank you