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Presh M

1 reviews | Active since Apr 2018

26 Apr 2018, 09:14

Unauthorised debit orders

For the second time now i have been debited from my capitec account by an unknown loan company. I dont have any loans and everytime i go to the bank i am told they will reverse the debit order but i have to pay R30. This is totaly wrong. I have 3 accounts with other banks and this problem only happens with capitec.

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Apr 2018, 11:53
Official

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank