BM
Bruce M

1 reviews | Active since Oct 2016

02 Mar 2018, 19:19

UNAUTHORISED DEBIT ORDERS

I have received a debit order from DOUBLEJCE which I don't know and have never made any debit order arrangement and it beats me how Capitec Bank has allowed this,in December 2017 I I disputed another debit order of R95 from OVERINSURE which I don't know of.

0
Replies (2)
Capitec Bank
Capitec Bank's reply05 Mar 2018, 08:56
Official

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply16 Mar 2018, 13:42
Official

Good day Maphumulo

Kindly note the matter has been resolved, as per our telephone discussion.

Complaint Management

Capitec Bank

Best regards,