MK
Maggy K

1 reviews | Active since Jul 2017

22 Feb 2018, 18:00

Unauthorised debit orders

There are people that are debiting my account without my aithofisation. I have blocked and disputed the debit orders but every month they use a differant reference number.

I have complained at the branch about tgis but they said tgey can't do anything.

Every month 3× R99 is debited from my account without my consent. I don't know the people and my bank can't do anything.

Our information are not safe with this pathetic bank. They can't protect their clients.

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 Feb 2018, 08:19
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,