Unauthorised Debit Order - Unnecessary bank charges

<p>If unfairly treated by the bank by the way they have handled my situation. There was an authorised debit order on my account. Called customer service they reversed the debit order but my problem is that I have been charged by the bank 1. Debit order fee and 2. Reversal fee. These fees were not initiaed by myself I do not understand as it was not a fault of my own that the unauthorised entry happened on my account. The bank should take responsibility for such. I have googled this unauthorised debit order and found out its a known *******. So why is Capitec not taking prevententive measures on this issue. Capitec please reverse the charges. I need my money back please and explain to us why are you allowing this debit to continue? Are you letting it happen so that you can make money out of it through your charges? I dont want to think that you might be involved in this....</p> <p> </p> <p> </p> <p> </p>