LM
Lethabo M

1 reviews | Active since Dec 2012

15 Dec 2018, 21:09

Unauthorised Debit Order and Debicheck system not working

Capitec still allowing unauthorised debit orders, kindly reverse this debit order immediately. SMART D15N17 ********** 15 R129.00 Your debit check system is not working to reverse this debit order. Kindly refer this complaint to Tando Mfengwana as he is the only diligent officer to resolve my complaints with unauthorised debit orders. I will not be liable to any branch charges to reverse this debit order.

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Dec 2018, 11:01
Official
I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank