NM
Nompumelelo M
1 reviews | Active since Oct 2014
20 Oct 2020, 10:07
Unauthorised debit order
There were funds that were deposited to my savings account ,unauthorised transaction went through ,had to go personnal to one of the branches (Kolonade shopping centre) in Pretoria AND queried to why there was an early debit order when my date of payment is just around the corner having making the payments towards my loan in advance? I waited while they were solving the matter which I believe with the relevent department and they were very heplful reassurred , being sympathetic and the money was reversed within 30 minutes. Thank you very much Capitec team to resolve the matter professionallly & speedily.
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Replies (1)Capitec Bank's replyOfficial
20 Oct 2020, 12:46Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Kind regards
Capitec Bank
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Kind regards
Capitec Bank
Capitec Bank's reply20 Oct 2020, 12:46
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Kind regards
Capitec Bank
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Kind regards
Capitec Bank
