1 reviews | Active since May 2017

02 Jun 2017, 11:29

Unauthorised Debit Order

<p>I wanted to escalate a ********** debit order on my account and none of the call centre agents could assist the one I spoke to kept speaking over me. Seriously what disgusting service!!!</p>

0
Replies (2)
Capitec Bank
Capitec Bank's reply02 Jun 2017, 14:58
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply07 Jun 2017, 09:24
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Pheliwe Baartman

Complaint Management

Capitec Bank

Good day

As discussed telephonically, I trust that your issue is now resolved.

Pheliwe Baartman

Complaint Management

Capitec Bank