KM
Karabo M
1 reviews | Active since Oct 2020
21 Nov 2024, 14:21
Unauthorised debit
Logged a complaint of an unauthorised debit of R385 about 3 months at Capitec Bougainville in Pretoria, I was then advised to change my bank card and switch off my online purchases while they investigate the matter.
The month later I did not received any feedback and another transaction was debited, I've just witnessed another debit. A total of R1155 I entrusted with CAPITEC BANK is now lost and no one has answers. I'm glad I didn't agree to switch my salary to them when they requested, I'm definitely ending any association with CAPITEC BANK😤😤😤
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
21 Nov 2024, 15:04Good day Karabo.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Nov 2024, 15:04
Official
Good day Karabo.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
