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Abdullah D

1 reviews | Active since Jul 2011

02 Apr 2015, 21:00

Unauthorised debiit order

Hi<br> <br> I am banking with FNB and I have noticed a deduction on my account with the reference <br> IKUZI IZ01SM415. I called them and they traced it to mercantile bank (luckily I managed to get the transaction reversed). I am really not sure how my account has managed to get linked to mercantile bank as I did not sign a debit order with them. Please remove my account number urgently as I do not want any unauthorized payments coming off my account in future. <br>

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Apr 2015, 08:09
Official
Hello Abdullah297,

We acknowledge receipt of your complaint and advise that we are currently investigating the matter. We will provide you with an update in this regard.

Regards
The Mercantile Bank Team

Best regards,